SALES ASSISTANT
GRAFTON RECRUITMENT IS MANGING THE STAFFING OF THE NEW FURLA OPENING IN LANDQUART
Company Profile:
Founded in 1927 in Bologna, Italy, Furla is one of the major players in the worldwide leather goods market, standing for its strictly Made-in-Italy creativity.
The company is present in 100 countries with over 400 single-brand shops situated on the most prestigious international shopping streets, a distribution network with over a thousand official points of sales and important growing channels such as travel retail and e-commerce.
RESPONSABILITIES:
Customer service:
· Welcome and first interaction with the client.
· Product presentation: transform all the information into a product proposal, rebutting any objections and making use of all relevant training tools to present the collection.
· Extend the experience: create loyalty and give the client a good reason to come back soon, using CRM tools.
· Products and stock: demonstrate good knowledge of the product and the brand's history
· After-sales service: be a clear and welcoming first point of contact for all customer needs, deal with any issues raised from requests in after-sales activities with a positive attitude.
Store operations and expectations:
· Visual Merchandising: merchandise products in accordance with company standards, keeping the HQ Visual Team informed of any changes; take care of replenishment; keep all areas of the store clean.
· Stock organization: make sure stock is organized in line with company policies
· Cash/admin: complete all paperwork following all guidelines and time lines provided by the company; make sure all cash admin is completed in an accurate and legible manner and handle all till transactions correctly
Teamwork and personal attitude
· Teambuilding & Teamwork: collaborate with others for a common end; pursue team spirit; develop positive relationships and support networks; contribute to a positive working environment
· Communication: be an active listener; organize and manage information effectively; communicate in a clear, professional and appropriate manner, both within and outside of your area of competence.
· Flexibility: versatile and able to adapt to the requirements of the role; able to develop new solutions
· Timekeeping and attendance: compliance with working hours and company rules.
· Grooming: understand the importance of appropriate grooming and hygiene in the workplace
REQUIREMENTS:
· At least 3 years of experience in Sales
· Good standing
· A strong desire to achieve results
· A passion for the industry and brand
· Organized and accurate
· Able to work in fast pace environment
· Strong English and additional languages beneficial
YOUR CV:
Please, attach your application written in English.
Location: Landquart - Switzerland
Branche: Fashion Design
Funktion: Einzelhandelsverkauf
Anstellungsart: Festanstellung
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