For a renowned international brand in the fashion/luxury sector with a store located in Zurich, we are looking for a:




Reporting directly to the Store Manager, you will ensure customer satisfaction, supports sales staff to drive sales, maximizes productivity, profitability and compliance with company procedures within a store facility. .


Main Activities and Responsibilities:


  • Helps to identify and implement strategies and initiatives to achieve and exceed business goals
  • Monitor sales floor and zone coverage to drive sales and maintain customer focus
  • Supervise and follow-up daily goals and tasks of Sales Associates, Cashiers & Support Staff
  • Training and development of Sales Associates, Cashiers & Support Staff
  • Working knowledge of all 'back of house.'
  • Ensures that all store manuals are current such as: Operations, P&P, Product Knowledge, Corporate & Store Phone Books, Marketing & Editorial.
  • Ensures that all logs are current such as: Alterations, Transfers, outside repairs, Consignments, Safe Log
  • Ensures P&P of all Sales Audit tasks & requirements
  • Identify future opportunities and risks
  • Manage implementation & execution of all company initiatives within the store
  • Responsibility for assisting in management of sales, shrink, controllable expenses including payroll
  • Visual presentation, including planning, implementation/execution, adjustments, and feedback on strategies
  • Compliance with Policies and Procedures in Store including dress guidelines
  • Assist SM in the recruiting, retention, supervision, training, and development of store personnel


 Key Requirements & Competencies:


  • 3+ years luxury retail management experience
  • Rich experience and knowledge in luxury
  • Responsibility & Ownership
  • Good team player
  • Proactive attitude and excellent communicator
  • Language proficiency in German and English. Any other language is a plus 


Contract info:


  • Full Time - Indeterminate
  • Zurich (Switzerland)


Please read this Job Offer carefully. Applications that do not comply with the requirements will not be considered







Gi Group

Via Cantonale 2B
6928 Manno
Via Cantonale 2b
6928 Manno
+41 91 210 37 37
+41 91 210 37 38