Candidatura

DESCRIZIONE ANNUNCIO

For a company, specialized in electronic products, based in Lugano we're looking for a

 

CUSTOMER CARE TEAM LEADER 

Responsibilities:

  • Lead Customer Care team and coordinate its activities
  • Optimize process and organization within the Customer Care Team
  • Coordinate Customer Care projects with the support of and in collaboration with the Senior Customer Care Officer
  • Build sustainable relationships of trust through open and interactive communication
  • Process management and optimization including billing, confirming shipment and proactively handling any enquiry or issue arising during the process. 

Skills: 

  • Commercial high school degree or equivalent
  • Team leading ability
  • Ability to deal with pressure 
  • Experience in shipping, logistics, export documents handling  
  • Excellent communication and presentation skills in several languages
  • English, Italian and German high level written and spoken 


Work & Work SA

Via Cantonale 2a
CH-6928 Manno
Work & Work SA
Via Cantonale 2a
6928 Manno
+41 91 605 69 79
+41 91 605 69 80