For our client, multinational company based in Lugano, we are hiring an Spare parts manager.
Contribute to define and implement spare parts group strategy. - Ensure the best in class customer satisfaction. - Prepare accurate sales forecasts. - Improve spare parts delivery, and optimize stock value. - Lead and coordinate the sales and execution efforts of the spare parts team. - Ensure a strong focus on maximizing profits and prices by proper price setting and price reviewing. - Manage smooth logistics and minimize order-to-delivery lead time. - Monitor the service rendered through a system of key performance indicators, - Analyze and report them in a timely manner. - Maintain customer metrics and constantly seek areas for improvement. - Ensure excellent customer service support for Ilapak sales network. - Actively communicate the spare parts products/services and inform changes and updates to all stakeholders. - Evaluate market potential. - Participate in customer meetings. - Ensure the team is properly organized, staffed, skilled, and directed.
• Bachelor's degree with 5 years of experience with product development, marketing, spare parts sales, or service delivery; Preferred
s: • MoS or Bachelor's degree in Engineering, Business, Management, Marketing, or Supply Chain Management. • Experience in teams and people management. • Understanding of market and ability to interface with customers. • Negotiation and communication skills. • Leadership and cooperation skills. • Ability to drive actions proactively. • Ability to motivate, coach, and share knowledge. • Fluent written and spoken English. • Travel around 10%.
Ticinonline SA opera tramite il portale Internet Tuttojob.ch con regolare autorizzazione del Canton Ticino per il collocamento privato di posti di lavoro rilasciata in data 10 gennaio 2017 dall'Ufficio giuridico della Sezione del Lavoro.