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company_seo_logo Assistant store manager - zurich

Arbeitsort:

Schweiz, Zürich, ZURIGO

Branche:

Fashion Design

Funktion:

Middle und Top Management

Niederlassung: Grafton Recruitment
Datum der letzten Aktualisierung: 13/02/2023
Grafton Recruitment logo

Stellenbeschreibung

For a renowned international brand in the fashion/luxury sector with a store located in Zurich, we are looking for a:

 

ASSISTANT STORE MANAGER

 

Reporting directly to the Store Manager, you will ensure customer satisfaction, supports sales staff to drive sales, maximizes productivity, profitability and compliance with company procedures within a store facility. .

 

Main Activities and Responsibilities:

 

  • Helps to identify and implement strategies and initiatives to achieve and exceed business goals
  • Monitor sales floor and zone coverage to drive sales and maintain customer focus
  • Supervise and follow-up daily goals and tasks of Sales Associates, Cashiers & Support Staff
  • Training and development of Sales Associates, Cashiers & Support Staff
  • Working knowledge of all 'back of house.'
  • Ensures that all store manuals are current such as: Operations, P&P, Product Knowledge, Corporate & Store Phone Books, Marketing & Editorial.
  • Ensures that all logs are current such as: Alterations, Transfers, outside repairs, Consignments, Safe Log
  • Ensures P&P of all Sales Audit tasks & requirements
  • Identify future opportunities and risks
  • Manage implementation & execution of all company initiatives within the store
  • Responsibility for assisting in management of sales, shrink, controllable expenses including payroll
  • Visual presentation, including planning, implementation/execution, adjustments, and feedback on strategies
  • Compliance with Policies and Procedures in Store including dress guidelines
  • Assist SM in the recruiting, retention, supervision, training, and development of store personnel

 

 Key Requirements & Competencies:

 

  • 3+ years luxury retail management experience
  • Rich experience and knowledge in luxury
  • Responsibility & Ownership
  • Good team player
  • Proactive attitude and excellent communicator
  • Language proficiency in German and English. Any other language is a plus 

 

Contract info:

 

  • Full Time - Indeterminate
  • Zurich (Switzerland)

 

Please read this Job Offer carefully. Applications that do not comply with the requirements will not be considered

 

 

 

 

 

 

Mehrere Details

Führungsperson:Ja
Vertragstyp:Festanstellung
Karrierestufe:Angestellte/r

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FASHION & LUXURY STORE MANAGER - ZURICH   RESPONSIBILITIES:   Team Development: - Craft a fashion-forward team through strategic staff planning and time management. - Lead recruitment, onboarding, and training processes for a stylish in-store team. - Set operational goals aligned with the essence of luxury fashion. - Provide regular feedback and conduct team development activities, fostering a culture of elegance and excellence.   Store Administration and Operation: - Elevate the shopping experience with meticulous in-store budgeting and finance management. - Coordinate administrative topics with a global perspective, ensuring seamless operations. - Provide insightful reports and highlight KPIs, aligning with the fashion industry's dynamic standards. - Liaise with HR for onboarding, feedback, and maintain impeccable store standards. - Uphold and implement Visual Merchandising guidelines, ensuring a fashion-forward atmosphere. - Safeguard inventory management standards and adapt to operational needs.   Customer Engagement: - Embrace the role of a fashion brand ambassador, cultivating B2C relationships. - Enhance customer satisfaction, delivering impeccable client service in the heart of Zurich. - Navigate contentious situations with grace, coordinating both sales and aftersales processes. - Cultivate and update the client database, developing strong business relationships with local partners.   PROFILE   The ideal profile should have: - High school degree or equivalent; university degree in a business-related field. - At least 5 years in fashion retail management, with a keen understanding of the luxury sector. - Fluent in the German / Swiss German; advanced proficiency in English. - Working knowledge of Microsoft Excel, Word, PowerPoint, and Outlook.  
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15/02/2024
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